Applicability of Policy:
This policy is applicable to all persons whose personal information is collected or received or possessed or stored or dealt in or handled by Altum Credo Home Finance Pvt. Ltd. (ACHF) including but not limited to who visits the Website/Portal/Instruments.
“Personal information” shall mean and include any information that relates to a person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such persons/Entities.
“Sensitive personal data or information” of a person means such personal information which consists of information relating to:
Financial information such as Bank Account or Card details or other payment instruments details.
Sexual orientation, physical and mental health
Provided that, any information that is freely available or accessible in public domain or any other law for the time being in force shall not be regarded as sensitive personal data or information for these purposes.“Cookies” are small data files that a website stores on your computer.
ACHF reserves its right to use the information to better the relations with customers, to provide more products and other useful information to customers, and also to cross-sell products which ACHF markets alone or with jointly with other persons, agencies and entities. It will be well within the rights of ACHF to disclose the information for any reasons whatsoever.
We will take appropriate steps to protect your privacy in relation to your use of our Site. This Site may provide links to third party sites. Since we do not control such linked sites, we encourage you to review the privacy policies of these third party sites.
ACHF may disclose your information which is available with us if we are required by a Court Order, by Government Authorities, by Law Enforcement Authorities or by other legal processes or where it becomes necessary to do so to protect the rights or property of ACHF and/or its group companies/affiliates etc.
ACHF shall have exclusive right to share your information, without obtaining your prior written consent, with government agencies mandated under the law to obtain information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences, or where disclosure is necessary for compliance of a legal obligation. Any information may be required to be disclosed to any third party by us by an order under the law for the time being in force.
ACHF may use persistent cookies which are permanently placed on your computer to store non-personal (Browser, ISP, OS, Clickstream information etc.) and profiling information (age, gender, income etc.) While cookies have unique identification nos, personal information (name, a/c No., contact nos. etc.) shall not be stored on the cookies
ACHF may use the information stored in the cookies to improve visitor experience through relevant contents. ACHF may store visitor preferences to ease visitor navigation on the site.
Any discrepancies and grievances related to the processing and use of your information can be raised to the grievance officer appointed by ACHF. For further details please visit https://altumcredo.com/grievance-redressal-mechanism/